Shipping Policy

SHIPPING POLICY

Last updated: May 9, 2026

OVERVIEW

This Shipping Policy outlines how Ink of the Brush ("we", "us", or "our") processes and delivers orders placed through inkofthebrush.shop (the "Site"). By placing an order, you agree to the terms outlined below.

Shipping Costs

Orders under $100 USD: Shipping costs typically range from $4.49 to $9.99 USD, depending on the product(s), shipping method, and destination. Final shipping charges are calculated at checkout and may be outside of the typical range depending on specific product, shipping address, any other relevant variable.
Orders over $100 USD: Free standard shipping within eligible regions.

Shipping rates may vary based on carrier pricing, product weight, dimensions, and delivery location.

Handling & Delivery Time

Order Processing (Handling Time)

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays).
Processing times may vary depending on product availability and order volume.

Estimated Delivery Time

United States: 6–10 business days
Europe: 6–10 business days
Rest of World: 10–14 business days

Delivery times are estimates only and are not guaranteed. Actual delivery may vary due to carrier delays, weather, customs processing, or other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing:

A tracking number
A link to track your shipment

Tracking information may take up to 24–48 hours to update after shipment.

Shipping Address

You are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for delays or losses caused by incorrect or incomplete addresses.
If you need to update your address, contact us immediately at support@wisdom-crystals-78987.com. We cannot guarantee changes can be made after an order is processed or shipped.

Lost, Stolen, or Delayed Packages

We are not responsible for packages lost or stolen after confirmed delivery by the carrier.
If your tracking information shows delivery but you have not received your package, please contact the carrier directly and check with neighbors or your local delivery office.
For significantly delayed shipments, contact us and we will assist where possible.

Damaged Packages

If your order arrives damaged:

If possible, refuse the package at delivery
If already delivered, contact us within 48 hours of receipt

Please include:

Photos of the damaged packaging and item(s)
Your order number

We will review and provide a resolution, which may include replacement or refund at our discretion.

Customs, Duties & Fees

For U.S. orders, no customs duties apply.
For international orders, customs duties, taxes, or import fees may apply depending on your country.

We will cover customs fees up to $5.00 USD where applicable. Any additional charges are the responsibility of the customer.

Returns & Exchanges

For details regarding returns, refunds, or exchanges, please refer to our Refund & Return Policy available on our Site.

Shipping Restrictions

We reserve the right to:

Limit or refuse shipping to certain locations
Cancel orders due to shipping constraints or suspected fraud

Policy Updates

We may update this Shipping Policy at any time to reflect operational, legal, or logistical changes. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the Site after any changes indicates your acceptance of the updated policy.